Terms & Conditions

Terms & Conditions

Last Updated: Sep 23, 2025

Omnipresent Retail India Pvt Limited (ORIPL) is the registered owner/License of the website Spencers.in dealing in retailing of food and non-food products.

Electronic Record

This document is an electronic record in terms of the Information Technology Act, 2000. Your use of the Website and services are governed by the following terms and conditions.

Services Overview

As part of the registration process, ORIPL may collect personally identifiable information including name, email address, mobile phone number, contact details, and address.

Eligibility

Services are available to select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible. If you are less than 18 years old, you should not register as a member.

Pricing & Payment

All products will be sold at competitive prices. Prices mentioned at the time of ordering will be the prices charged on the date of delivery. We accept multiple modes of payment via secure third-party payment gateways.

Returns & Refunds

For in-store purchases, only sealed and packed items will be eligible for exchange within 7 days from the date of purchase subject to presentation of valid invoice. No returns or exchanges permitted for purchases made through mobile application once delivered.

Approved refunds for prepaid orders will be processed to the original payment source within 3 business days. For cash on delivery orders, refunds will be credited to Jiffy wallet within 1 day from approval date.

Copyright & Trademark

ORIPL expressly reserves all intellectual property rights. Access to this website does not confer any license under any intellectual property rights. All rights not expressly granted are reserved.

Governing Law

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Kolkata shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Jiffy by Spencers – Gourmet Grocery, Fresh Produce & Imported Foods